AI
AI that answers customers and works alongside your team.
HiberChat's AI agent answers from your own website and documents, hands off when it should, and helps your agents write, summarize, and translate.
AI Agent
An AI agent that knows your business.
HiberChat's AI agent answers visitors instantly, in their language, using only your website, documents, and FAQs. When it can't help, it brings in your team.
ExploreAI Assist
Give every agent an AI teammate.
Summaries, suggested replies, writing help, and live translation inside every conversation, so your team spends less time typing and more time solving.
ExploreTraining
Train your AI in minutes, not sprints.
No prompt engineering. Point HiberChat at what you already have, check what it learned, and test it in the built-in preview before you publish.
ExploreEscalation & Handoff
AI first. People when it matters.
HiberChat hands a conversation to your team the moment the AI isn't sure, the visitor asks for a person, or your rules say so. Nobody repeats themselves.
ExploreTranslation
Support customers in their language.
HiberChat detects the visitor's language and translates messages for your agents, while the AI agent replies in the visitor's own language.
ExploreModels & Providers
Fast models by default. Your choice when you need it.
HiberChat runs on Google Gemini Flash-Lite for fast, affordable answers, and supports OpenAI, Groq, and any OpenAI-compatible provider.
ExploreScale customer chat. Not headcount.
An AI agent trained on your website, a shared inbox for your team, and every channel in one place.
Free forever for one agent. AI from $25 per agent.
10-day Pro trial, no credit card. Cancel or downgrade any time.