Leads & CRM
Every chat is a lead.Treat it like one.
Contact details collected in chat become leads automatically. Move them across a simple board until they're won.
10-day Pro trial · No credit card · Free plan forever
Leads
Leads from your website chat
New2
Priya Shah
Yearly billing for 6 seats
From chat
Jonas Weber
Bulk order enquiry
From chat
Contacted2
Sara Lopez
Wholesale pricing
From chat
Ken Ito
Event booking for 40
From chat
Qualified1
Lena Fischer
Corporate gifting
From chat
Won2
Aisha Khan
Annual plan · 4 seats
From chat
Tom Becker
Reorder
From chat
What's included
Everything in Leads & CRM.
Automatic lead capture
Names, emails, and phone numbers shared in chat or forms are saved as leads.
Pipeline board
Drag leads from New to Contacted to Won. See your whole pipeline at a glance.
Linked conversations
Every lead keeps the chat it came from, so the follow-up has full context.
Export
Export leads and visitor data when you need them in another tool.
Privacy controls
Export or delete a visitor's records on request.
Shared with your team
Everyone on the workspace works from the same list.
Support and sales, one conversation.
The person asking about shipping today is the customer you want to keep tomorrow.
Capture
No separate lead form.
The AI and your agents collect details naturally during the chat.
Qualify
See what they asked.
Read the conversation that created the lead before you reach out.
Follow up
Move it forward.
Update the stage as you go and never lose track of a warm prospect.
More in Product
See all →Shared Inbox
One inbox for your team and your AI agent.
Every chat, email, and DM in one queue
ExploreLive Chat Widget
A chat widget your customers actually use.
A fast, on-brand chat for your site
ExploreKnowledge Base
Your website becomes your AI's training manual.
Train the AI on your site and docs
ExploreQuestions about Leads & CRM
Can I connect HiberChat to my existing CRM?
Is there a free trial?
Scale customer chat. Not headcount.
An AI agent trained on your website, a shared inbox for your team, and every channel in one place.
Free forever for one agent. AI from $25 per agent.
10-day Pro trial, no credit card. Cancel or downgrade any time.