Product
Everything a support desk needs, built around live chat.
A shared inbox, a website chat widget, a knowledge base the AI learns from, real-time visitors, leads, automation, and reports. One workspace, one bill.
Shared Inbox
One inbox for your team and your AI agent.
Bring every customer conversation into one place. HiberChat gives humans and AI the context, shortcuts, and routing they need to resolve issues faster, together.
ExploreLive Chat Widget
A chat widget your customers actually use.
A lightweight widget that loads asynchronously, matches your brand, and connects visitors to the AI agent or a real person in seconds.
ExploreKnowledge Base
Your website becomes your AI's training manual.
Add your website, upload documents, or write FAQs. HiberChat reads them, splits them into searchable passages, and the AI answers only from what you gave it.
ExploreReal-time Visitors
See who's on your site. Start the conversation.
A live list of everyone browsing your website: what page they're on, how they got there, and whether they've chatted before.
ExploreLeads & CRM
Every chat is a lead. Treat it like one.
Contact details collected in chat become leads automatically. Move them across a simple board until they're won.
ExploreReports & Analytics
Know what your customers are asking for.
See conversation volume, visitor counts, satisfaction, how fast your team responds, and who's carrying the load.
ExploreAutomation
Let the routine work run itself.
Proactive triggers, automated answers, operating hours, and routing rules that handle the repetitive parts of live chat without anyone lifting a finger.
ExploreAgents & Groups
Bring your whole team into the conversation.
Invite agents, organize them into groups, control what each role can do, and see who's online in real time.
ExploreScale customer chat. Not headcount.
An AI agent trained on your website, a shared inbox for your team, and every channel in one place.
Free forever for one agent. AI from $25 per agent.
10-day Pro trial, no credit card. Cancel or downgrade any time.