HiberChat now runs on Google Gemini. Sub-second AI answers from your own content. See what's new

Live chat widget

A chat widget yourcustomers actually use.

A lightweight widget that loads asynchronously, matches your brand, and connects visitors to the AI agent or a real person in seconds.

10-day Pro trial · No credit card · Free plan forever

AMSTypically replies instantly

Hi there 👋

Ask us anything. Our AI answers in seconds, and the team is online.

Do you ship to Canada, and how long does it take?
Yes! We ship to Canada with tracked delivery in 5–8 business days. Orders over $75 ship free.
Shipping policy FAQ
Can I talk to someone about a bulk order?
Maya from Sales joined the chat
M
Hi! Happy to help. How many units are you thinking?
Type a message…

What's included

Everything in Live Chat Widget.

Your colors, your copy

Set the accent color, greeting, online and offline text, and launcher position from the dashboard.

Loads without blocking

The widget script is small and async, so it never slows down your page or your Core Web Vitals.

Operating hours

Show agents as online only during your hours. Outside them the widget switches to the contact form automatically.

Pre-chat and offline forms

Ask for name, email, or anything else before a chat starts, or collect messages while you're away.

Allowed domains

Lock the widget to the domains you list so nobody can embed your bot on another site.

Rich messages

Visitors can attach files and send voice notes. Agents see them inline in the inbox.

Built to convert, not to annoy.

Every part of the widget is tuned to start a useful conversation and get out of the way.

Greet

Proactive messages that fit the page.

Triggers can open the chat after a visitor spends time on a page, with a message you write.

Answer

Instant answers with sources.

AI replies cite the pages they came from so visitors can read more.

Capture

Leads without a form page.

Contact details shared in chat flow straight into Leads and the CRM board.

Questions about Live Chat Widget

How do I add HiberChat to my website?
Paste one script tag before the closing body tag, or use the WordPress, Shopify, Wix, or Webflow instructions in your dashboard. The widget loads asynchronously, so it never blocks your page.
Does the widget work on mobile?
Yes. The widget is responsive and opens full-screen on small devices.
Is there a free trial?
Every new workspace gets the full Pro plan free for 10 days with no credit card. When the trial ends you can pick a paid plan or stay on Free.

Scale customer chat. Not headcount.

An AI agent trained on your website, a shared inbox for your team, and every channel in one place.

Free forever for one agent. AI from $25 per agent.

10-day Pro trial, no credit card. Cancel or downgrade any time.