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Agents & groups

Bring your whole teaminto the conversation.

Invite agents, organize them into groups, control what each role can do, and see who's online in real time.

10-day Pro trial · No credit card · Free plan forever

HiberChat · Settings · Agents

Agents

Invite agent
M

Maya Patel

OwnerOnline
A

Alex Chen

AdminOnline
S

Sam Rivera

AgentAway
N

Noor Ali

AgentOnline
J

Jordan Lee

AgentInvited

5 of 5 seats used · Pro · billed yearly

What's included

Everything in Agents & Groups.

Email invitations

Invite teammates by email. They set a password and land straight in the inbox.

Roles and permissions

Owners, admins, and agents each see only what they should.

Groups

Create groups like Sales or Support and route chats to them.

Live presence

See who's online, away, or invisible, and set your own status.

Secure sign-in

Passwords are hashed with bcrypt and failed logins are rate-limited per IP and account.

Fair per-agent billing

Add a seat when you add a teammate. Prorated automatically.

Structure that grows with you.

Start alone on the Free plan and add structure only when you need it.

Solo

One agent, free forever.

Answer chats yourself with no bill.

Team

Add agents as you grow.

Essential and Pro are billed per agent, monthly or yearly.

Scale

Groups and routing.

Split work by team, language, or product line.

Questions about Agents & Groups

How is seat billing calculated?
Paid plans charge per agent. Adding or removing an agent mid-cycle is prorated through Stripe.
Is there a free trial?
Every new workspace gets the full Pro plan free for 10 days with no credit card. When the trial ends you can pick a paid plan or stay on Free.

Scale customer chat. Not headcount.

An AI agent trained on your website, a shared inbox for your team, and every channel in one place.

Free forever for one agent. AI from $25 per agent.

10-day Pro trial, no credit card. Cancel or downgrade any time.