AI assist
Give every agentan AI teammate.
Summaries, suggested replies, writing help, and live translation inside every conversation, so your team spends less time typing and more time solving.
10-day Pro trial · No credit card · Free plan forever
AI summary
Lena was charged twice for order #5521 on Mar 3. She wants the duplicate refunded and a confirmation email.
Suggested replies
/refund
Refund issued — 3–5 business days
/invoice
Sending your updated invoice
/sorry
Apologies for the trouble
Visitor
Lena Fischer · lena@example.com
/checkout · Berlin · Chrome
3 past conversations
What's included
Everything in AI Assist.
One-click summaries
Catch up on a long chat in two lines before you reply.
Suggested replies
HiberChat suggests the saved replies that best match the visitor's last message.
Rewrite drafts
Make a draft shorter, friendlier, or clearer without leaving the composer.
Live translation
Visitor messages are detected and translated for the agent automatically.
Shortcuts
Type a slash shortcut to drop in a saved reply instantly.
Context at a glance
Visitor details and history sit next to the AI's summary.
Faster replies without losing the human touch.
Assist never sends anything on its own. Your agent stays the author.
Catch up
Summarize.
Know the problem in seconds.
Draft
Suggest and rewrite.
Start from a saved reply and polish it.
Understand
Translate.
Support customers in languages your team doesn't speak.
Questions about AI Assist
Does AI Assist cost extra?
Is there a free trial?
Scale customer chat. Not headcount.
An AI agent trained on your website, a shared inbox for your team, and every channel in one place.
Free forever for one agent. AI from $25 per agent.
10-day Pro trial, no credit card. Cancel or downgrade any time.