HiberChat now runs on Google Gemini. Sub-second AI answers from your own content. See what's new
HiberChat

Solutions · SaaS

Support that scaleswith your user base.

Train the AI on your docs and changelog, answer how-to questions in-app, and route billing and bugs to the right people.

10-day Pro trial · No credit card · Free plan forever

HiberChat · Inbox

All conversations

New chat
New(12)
P

Priya Shah

#1068

Website · Pricing

Do you offer yearly billing?

Hi, we're a team of six and wanted to know if…

Sales1 min
M

Marco Rossi

#856

Instagram

Is the blue jacket in stock?

Looking for size M, can you check?

StoreAI answered3 min
Waiting for human(3)
L

Lena Fischer

#734Handoff

Website · Checkout

Charged twice for my order

I see two payments on my card for…

Billing2 min
T

Tom Becker

#1308

Email

Invoice needs our VAT number

Could you reissue invoice INV-2291 with…

Billing6 min
Resolved by AI(186)
A

Aisha Khan

#123

Website · Help

What are your opening hours?

Open Tue–Sun, 10:00 to 18:00. Closed…

AI answered8 min
D

Daniel Brooks

#754

Messenger

How do returns work?

You can return any item within 30 days…

AI answered12 min

What's included

Everything in SaaS.

Docs-trained AI

Crawl your help center and docs.

Know the page

See which page of your app or docs a user was on when they asked.

Route by topic

Billing to finance, bugs to engineering, how-to to support.

Summaries for handoff

Engineers get a two-line summary, not a 40-message thread.

Find doc gaps

See what the AI couldn't answer.

Per-seat pricing

Pay for the agents who answer chats.

Fewer tickets, better docs.

Every unanswered question is a doc you should write.

Deflect

AI answers how-to.

From your own documentation.

Escalate

Humans take edge cases.

With full context.

Improve

Close the loop.

Add missing answers to the knowledge base.

More in Solutions

See all →

Ecommerce

Answer every shopper before they bounce.

Answer shoppers, recover sales

Explore

Agencies

Add AI chat to every client site you build.

Run chat for many client sites

Explore

Local Business

Your front desk, open all night.

Hours, bookings, directions

Explore

Questions about SaaS

How do I add HiberChat to my website?
Paste one script tag before the closing body tag, or use the WordPress, Shopify, Wix, or Webflow instructions in your dashboard. The widget loads asynchronously, so it never blocks your page.
Is there a free trial?
Every new workspace gets the full Pro plan free for 10 days with no credit card. When the trial ends you can pick a paid plan or stay on Free.

Scale customer chat. Not headcount.

An AI agent trained on your website, a shared inbox for your team, and every channel in one place.

Free forever for one agent. AI from $25 per agent.

Start free trialTry the live demo

10-day Pro trial, no credit card. Cancel or downgrade any time.