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HiberChat

Switching from Zendesk

Switching from Zendeskto HiberChat.

Bring your help content, saved replies, and team over from Zendesk. Most teams are live on HiberChat the same day.

10-day Pro trial · No credit card · Free plan forever

HiberChat · Install
HTMLWordPressShopifyWixWebflow
<!-- Paste before </body> -->
<script src="https://hiberchat.com/widget.js"
  data-chatbot-id="your_bot_id" async></script>
1Copy the snippet
2Paste before </body>
3Publish your site

Widget detected on northharbor.com

What's included

Everything in Switch from Zendesk.

Re-train from your help center

Point HiberChat at the public help center or FAQ pages you built for Zendesk and the AI learns them.

Rebuild saved replies

Recreate your most-used canned responses with shortcuts in Settings.

Swap the snippet

Remove the Zendesk script and paste HiberChat's one script tag.

Invite your team

Send email invitations and set roles and groups.

Reconnect channels

Connect your email, Facebook Page, and Instagram account.

Start on the trial

Run HiberChat for 10 days on Pro before you cancel anything.

Why teams move to HiberChat.

A focused live chat and AI platform with transparent per-agent pricing.

AI

AI included in paid plans.

The AI agent comes with Essential and Pro, within your monthly allowance.

Price

Simple per-agent pricing.

Free for one agent, then $25 or $33 per agent per month billed yearly.

Speed

Live in an afternoon.

No onboarding calls required.

How it works

Up and running in minutes.

  1. 01

    Start a trial

    10 days of Pro, no card.

  2. 02

    Train the AI

    Crawl your help center.

  3. 03

    Swap the script

    Replace the old widget.

  4. 04

    Invite the team

    And reconnect channels.

More in Switch

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Switch from Tidio

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Questions about Switch from Zendesk

Can I import my Zendesk chat history?
Historical chat import isn't automated yet. Most teams export history from their old tool for records and start fresh in HiberChat.
Can I run both tools during the switch?
Yes, but only show one widget on your site at a time to avoid confusing visitors.
Is there a free trial?
Every new workspace gets the full Pro plan free for 10 days with no credit card. When the trial ends you can pick a paid plan or stay on Free.

Scale customer chat. Not headcount.

An AI agent trained on your website, a shared inbox for your team, and every channel in one place.

Free forever for one agent. AI from $25 per agent.

Start free trialTry the live demo

10-day Pro trial, no credit card. Cancel or downgrade any time.